Practice Area
Outsourcing
Whether you are outsourcing IT, BPO, cloud, customer service or back-office operations, the agreement is the operating model. We structure outsourcing arrangements that align performance, risk allocation and exit on commercial terms you can defend.
What we do
Where we focus our work in this practice.
- 01IT, cloud and SaaS outsourcing agreements
- 02BPO and managed services structuring
- 03SLAs, KPIs and governance frameworks
- 04Transitions, transfers and reverse-transitions
- 05Renegotiation and exit strategy
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